CHEN-CHUN SHEN

   chenchun.shen@utexas.edu

Howdy! Handshake! Nice to meet you! But before you try to pronounce my name, let's blame the Taiwanese government for using Wade-Giles system which messed up every international student from Taiwan.
The correct pronunciation of my first name should be Chen-Jun, yes, with a hyphen. That's why I go by Shen.

 
 
 

 

Professional Experience

Tenfold
UI/UX Intern

Apr 2017 - Aug 2017
Austin, TX

  • Collaborated and conducted design sprint in a B2B enterprise product startup
  • Rapidly prototyped high-fidelity mockups with Sketch, InVision, and Principle
  • Analyzed data of user behaviors and patterns for design insights

eMetric
Volunteer User Experience Designer (Capstone)

Feb 2017 - May 2017
Austin, TX

  • Independently redesigned and improved the student portal of iTester 3, an existing online learning performance assessment tool
  • Conducted heuristic evaluation, competitive analysis, concept creation, sketching and wireframing, and creating clickable prototypes
  • Project won 2017 School of Information Open House Peer Award among 80 other projects

The University of Texas at Austin
Usability Evaluation Assistant

June 2016 - May 2017
Austin, TX

  • Provided usability recommendations to help the University of Texas at Austin transition the university’s human resources system painlessly to Workday, in partnership with the Administrative System Modernization Program Team
  • Identified usability issues and solutions to enhance user adoption by planning and conducting more than 30 tests with on-site observation and lab-based eyetracking sessions

USAA
UX Research & Design Assistant (Co-op)

March 2016 - June 2016
Austin, TX

  • Designed a working prototype of a financial mobile app, FinaCare, for Millennials to save, budget, and manage repayment of their student loan
  • Surveyed over 100 responses, talked to 16 interviewees, and conducted a competitive analysis with 12 financial apps to gather insights
  • Used Axure RP, Illustrator, Photoshop, and InVision to refine the design
  • Presented findings and proposed design to senior executives on the USAA campus

Education

The University of Texas at Austin, Austin, TX
Master of Science in Information Studies
Specialization in UX Design | GPA: 4.0/4.0

May 2017

  • Relevant Courses: Rapid Prototyping/Lean UX Methods, Advanced Usability, Usability, Information Architecture and Design, Human Computer Interaction, Design Thinking, Interaction Design, Presenting Information, Database Management

National Taiwan University, Taipei, Taiwan
Bachelor of Arts in Library and Information Science

June 2015

  • Relevant Courses: User Experience Design, Information Psychology, Information Visualization, Digital Media Technology, Multimedia Design and Digital Archives
 

Skills

DESIGN TOOLS
Paper Sketch
Sketch App
Adobe Illustrator
Adobe Photoshop
Axure RP
InVision
Principle for Mac
Balsamiq
Marvel
Proto.io
Tableau
Adobe Lightroom
Adobe InDesign
Adobe premiere
iWork Productivity Suite
Microsoft Office Suite


USER RESEARCH
Survey Design
In-depth Interviews
Contextual Inquiry
Affinity Diagram
Card Sorting
Tree Testing
Competitive Analysis
User Journey Maps
Personas
Storyboards


DESIGN METHODS
Wireframing
Mockup
Lean UX
Rapid Prototyping
Interaction Design
Information Architecture
Information Visualization
Agile Development
Web Responsive Design


EVALUATION
Usability Testing
Eye Tracking
Think Aloud
Cognitive Walkthrough
Heuristic Evaluation 


DEVELOPMENT
Web Responsive Design
HTML / CSS
Bootstrap
PHP
MySQL